Effective Date: July 2025
Artomira | Commercial Terms of Service
(For Design Firms, Hospitality Groups, Galleries & Institutional Clients)
1. Scope
These terms govern all B2B engagements, including:
- Hotels, resorts, corporate offices & architectural firms
- Real estate developers, galleries, procurement agencies
- Services covered:
- Custom abstract/mixed media commissions
- Bulk procurement (e.g., hotel room collections)
- Gallery collaborations & exclusive licensing
2. Engagement Workflow
- Client submits spatial data (floorplans, renders, reference images)
- Dedicated art consultant assigned
- Signed agreement required before production initiation
- Digital catalogs & PDF lookbooks provided upon request
3. Services Offered
- Original Artworks: Hand-painted acrylic, oil, textured, and mixed media
- Specialized Formats: Relief prints, luxury textiles, large-scale installations
- Value-Added Support:
- Framing customization & placement mockups
- On-site installation consulting
- Giclée reproductions of classical works (commercial license only)
4. Pricing & Discounts
- Custom Quotes: Based on size, quantity, materials, and complexity
- Trade Benefits:
- Tiered discounts (up to 25%) for approved partners
- Referral commissions for affiliates/galleries
- Confidentiality: All pricing project-specific; non-disclosable
5. Payment Terms
- New Clients: 50% deposit; 50% balance pre-shipment
- Established Clients: Staggered/milestone payments negotiable
- Currency: Invoicing in USD or EUR
6. Delivery & Logistics
- Packaging: Museum-grade (moisture/shock-resistant crates)
- Formats: Rolled, framed, or crated based on artwork type
- Global Shipping:
- Door-to-project-site or warehouse delivery
- Tracking + insurance included
- Client responsibility: Customs clearance/duties
7. Intellectual Property & Documentation
- Artist Rights: Copyright retained by creators unless formally reassigned
- Artomira Rights: Portfolio/promotional use unless waived in writing
- Deliverables:
- Certificate of Authenticity (all originals)
- Final approval documentation (daylight color accuracy records)
8. Revisions & Cancellations
- Mid-Project Changes: Subject to design/labor fees
- Cancellation Policy:
- Pre-production: Full refund minus consulting fees
- Post-approval: Deposit forfeited + cost recovery for incurred expenses
- No Returns: Accepted for custom commissions
9. Confidentiality
- Client Data: Project specs, art selections, and identities protected
- Exclusivity: Regional/style exclusivity available via written agreement
10. Data Protection
- Compliance: GDPR, CCPA, and industry-standard encryption
- Strict Prohibitions:
- No client data used for AI training/resale
- No project visuals shared without written consent
11. Liability
- Force Majeure: Not liable for delays from customs, disasters, or pandemics
- Damage Claims: Must be filed within 48 hours with photo/video evidence
12. Governing Law
- Agreements governed by New York commercial law (U.S.)
- Dispute resolution per jurisdiction in signed contract
13. Contact & Resources
- Commercial Support: support@artomira.com (24-hr response)
- Full Documentation: Request Artomira Commercial Procurement Guide (PDF)